Consent Statement Regarding the Processing and Sharing of Personal Data
Data Security & Privacy
The privacy of each of our customers is important to SORBE DRINK . Therefore, a Privacy and Data Security Policy has been created regarding the information we collect, process, use, share/transfer, and store. You can access the Privacy and Data Security Policy at www.sorbedrink.com. This policy aims to help you understand what data we collect, why and how we collect it, what we do with that data, and how we ensure its security.
Gathering, Processing, and Using Information for Service Purposes
Personal data means any information relating to an identified or identifiable natural person. Personal information may be used to identify or contact a person.
Sorbedrink's website www.sorbedrink.com and mobile application are online shopping web services offering general and special campaigns, promotions, discounts, advertisements, and similar opportunities. (Hereinafter referred to as "sorbedrink.com"). Sorbedrink.com may also provide this service in conjunction with its Operational Business Partners (hereinafter referred to as "Business Partners"), whose information is listed and updated at www.sorbedrink.com.
Sorbedrink may request that you provide your personal information during and after registration to better serve you. Sorbedrink may process and use this personal information in accordance with its Privacy and Data Security Policy for order delivery, order tracking, communication, and reviewing past orders to ensure service quality. Sorbedrink may combine this information with other information to develop and improve its products, services, content, and advertisements.
When you register on our website, place an order, or otherwise provide information to our website (excluding your credit card information), we may store this information. This information includes, but is not limited to, the following.
• First Name and Last Name
• Postal and email address
• Phone number and Turkish Republic ID number
• Order and Shopping Information
• Addresses Created for Oneself or Other Individuals
• Mobile phone numbers
• Date of birth, city of residence
• Gender, Nickname
• Marital status, Education level, Interests, Tastes and preferences
• Location information accessible via electronic programs.
Your personal data will only be collected with your permission.
Processing and use of Personal Data and the Rights of the Personal Data Subject
Your personal information and location information accessible through electronic programs, as well as your non-personal information, are collected by Sorbedrink for the purposes of promoting its goods and services, getting to know its members and improving communication, enhancing its image, improving its products, services and communication, conducting customer satisfaction practices and providing information, auditing, data analysis, research, understanding trends, and for marketing and advertising services. This information is stored in the data recording system and transferred, shared, and transmitted to Sorbedrink and its assistants domestically and internationally, within the maximum periods stipulated by the relevant legal regulations. Sorbedrink refers to its shareholders, affiliates, subsidiaries, businesses, representatives, service providers and/or subcontractors, and affiliated companies, telecommunication operators/social media sites, and any individuals to whom Sorbedrink has offered to transfer its rights and/or duties. In accordance with the privacy policy and data protection requirements, the institutions using this information will only be able to access your information for the specified purpose.
We promise not to sell your personal information, and we undertake to use your information only as stated and for the purposes specified, and not to use it without your permission or in violation of the law.
• The personal information we collect allows sorbedrink to keep you informed about our latest product announcements and future events. It also helps us improve our services, content, and advertising. If you do not wish to be included in our mailing list, you can unsubscribe at any time by updating your preferences.
• Personal information is also used to design, deliver, and improve our products, services, content, and advertising.
• From time to time, personal information may be used to send you important alerts such as messages about purchases, rules, terms and conditions, and changes to our policies.
• Your personal information may be used for purposes such as auditing, data analysis, and research to improve sorbedrink products, services, and customer communication.
• When you participate in a sweepstakes, contest, or similar promotion, your information may be used in the administration of these programs.
• If you wish to inquire about your information registered in the Sorbedrink database, correct/update your personal information, or change your data sharing preferences, you can do so through the following channels: 0 222 330 95 95 Customer Service / www.sorbedrink.com website, info@sorbedrink.com email address, and Mobile Application.
• You have the right to learn whether your personal data is being processed or transferred to third parties domestically or internationally, to request information regarding the processing or transfer of your personal data, to learn the purpose of the processing of your personal data and whether it is being used appropriately for that purpose, to request the correction of this data if it is incomplete or inaccurate, and to exercise your other rights stipulated in the Law No. 6698 on the Protection of Personal Data.
• In case of campaigns or offers, you must not give or allow anyone else to use the username and/or password given to you for the sorbedrink.com website and/or any other information you created to benefit from the campaign or offer. You are responsible for keeping this information safe. If it is determined that the information has been misused by you or someone else, that the programs have been abused, or that any of the information you have provided is incorrect/incomplete, all your rights and benefits related to your sorbedrink.com website membership will be revoked, your membership may be terminated, or other measures may be applied. In this context, the website may change, suspend, or cancel the membership terms of service.
• Our company may make changes to the "Privacy and Data Security Statement" from time to time, including when required by law, and members will be able to track these changes on our website.
Collection and Use of Non-Personal Information; We may also collect non-personal information, which is data that does not directly relate to any individual. Your non-personal information may be collected, used, transferred, or disclosed for any purpose. Examples of the non-personal information we collect and how we use it are given below:
• Information such as occupation, language, area code, location and time of site usage may be collected to better understand customer behavior and to improve our products, services and advertising.
• Information regarding customer activity may be collected from our website and other products and services. This information is aggregated and used to provide our customers with more useful information and to understand the aspects of our website, products, and services that are of most interest to them. The aggregated data is considered non-personal information for the purposes of this Privacy Policy.
• When we combine non-personal information with personal information, the combined information is treated as personal information as long as it remains combined.
Information collected through technology (cookies, etc.)
Cookies and other technologies are also used to remember your personal information when you use our website, online services, and applications. In these cases, our aim is to facilitate and personalize your experience at sorbedrink. We use technical communication files called cookies (small files placed on your hard drive) for various purposes, such as improving the member's internet experience within the scope of the services we provide. Personal data collected through cookies may be shared with business partners for the purposes specified in this document. You can adjust and manage your cookie preferences via sorbedrink.com and/or through your browser settings.
Our website, online services, interactive applications, email messages, and advertisements may use cookies and other technologies. These technologies help us better understand user behavior, show which parts of our website people visit, and measure the effectiveness of advertisements and web searches. Information collected through cookies and other technologies is considered non-personal information.
Our company and its partners use cookies and other technologies in mobile advertising services to track how many times you have seen an advertisement, to show you advertisements that may interest you, and to measure the effectiveness of advertising campaigns.
Our website automatically collects and records certain information such as Internet Protocol (IP) addresses, browser type and language, internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and click data. This information is used to understand and analyze trends, manage the site, learn about user behavior on the site, and gather demographic information about our user base as a whole. sorbedrink may also use this information for marketing and advertising services. Some of our email messages use click URLs that link to content on the sorbedrink.com website. When customers click on one of these URLs, they pass through a separate web server before reaching the destination page on our website. This click data is tracked to determine interest in certain topics and to measure the effectiveness of our customer communication. If you do not want to be tracked in this way, you should not click on text or graphic links in email messages. Pixel tags allow us to send emails in a format that users can read and show us whether the email has been opened. This information may be used to reduce or eliminate the number of messages sent to our customers.
Sharing with Business Partners and Other Individuals
Sorbedrink may provide certain personal or non-personal information to strategic partners working with Sorbedrink to provide products and services or to assist Sorbedrink's marketing activities to customers. Personal information may only be shared domestically and internationally by Sorbedrink for the purpose of improving our products, services, and advertisements, and in accordance with the rules of our Privacy and Data Security Policy. Sorbedrink may share aggregated user information, excluding names and surnames, with third parties such as business partners (including investors) and the press.
If our company needs to share your personal information with suppliers or service providers serving sorbedrink, depending on the scope of the service/product received, we require these service providers to have appropriate security measures in place, including a confidentiality agreement, to ensure the security of your personal information, and we prohibit them from using your personal information for their own purposes or disclosing your personal information to others.
Other Companies Served and Secure Shopping
Sorbedrink may share personal information with service provider companies that deliver products to you, manage and improve customer data, and provide customer service. These institutions and companies are obligated to protect your information and may be located wherever Sorbedrink operates.
Your credit card number is encrypted by our online credit card application and transmitted to your bank, and is never shared with third parties.
Other Cases
Sorbedrink may be required to disclose your personal information due to domestic laws, legal processes, lawsuits, and/or requests from the public or public authorities. Your information may be disclosed when it is determined that sharing is necessary or appropriate for national security, law enforcement, or other matters of public importance. These conditions also apply in cases of company transfers, mergers with other companies, and/or changes of name.
To provide location-based services for our products, sorbedrink and its program partners may collect, use, and share sensitive location information, such as the real-time geographic location of your computer or device. This location data is collected anonymously in a way that does not personally identify you and is used by sorbedrink and its partners to provide and improve location-based products and services.
Our website may contain links to other websites, products, applications, and services, including third-party websites, products, and services. Third-party products or services may be used or offered in conjunction with our products and services. Information collected by third parties, including things like location data or contact information, is subject to the privacy policies of those third parties. We recommend that you learn about the privacy practices of those third parties directly from them.
For more detailed information about our Data Security Policy, you can contact us at info@sorbedrink.com, call 0 222 330 95 95, or visit us at Şirintepe Mah. İsmet İnönü 2 Bulvar No:66 OPET Tepebaşı Eskişehir.
Our company facilitates the accurate, complete, and up-to-date storage of your personal information. Unless a longer retention period is required or permitted by law, your personal information is stored for the period legally permissible to fulfill the purposes stated in this Privacy Policy. You can access your account through our website addresses to ensure that your contact information and preferences are accurate, complete, and up-to-date. sorbedrink takes all necessary measures, including administrative, technical, and physical safeguards, to protect your personal information from loss, theft, misuse, and unauthorized access, sharing, alteration, and destruction.
If you have any questions regarding our Privacy Policy or other processes, you can contact us at info@sorbedrink.com or by phone at 0 222 330 95 95.
August 20, 2020